Last updated: 22 July 2026
ShauSE Studio (Tax ID: 17790915, "we", "us") operates the urc.tw website (the "Site"). We collect, process, and use your personal data in accordance with Taiwan's Personal Data Protection Act. This policy explains what we collect, why, and what rights you have.
| Data | When | Purpose |
|---|---|---|
| Email address, name | Creating an account | Account setup, order notifications, support |
| Phone number | Filling in your profile or delivery details | Contacting you about a shipment |
| Recipient name, phone, address (postal code, city, district, street address) | Saving an address or placing an order | Delivering your order |
| Email address, language preference | Subscribing to the newsletter | Sending the newsletter |
| Data | Detail |
|---|---|
| Order records | Order number, items and quantities, amounts, status, payment time, delivery details |
| Cart contents | Items not yet checked out, kept so you can pick up where you left off |
| Anonymous browser identifier | Stored in a cookie named urc_vid; used to count concurrent visitors and to stop the same browser liking the same product twice |
| Product view counts | Aggregate numbers, not linked to any individual |
urc_vid is a randomly generated value. It contains no personal information and is not used for cross-site tracking or advertising. If you are signed in, it is associated with your account so that presence is counted correctly.
The Site uses the following cookies. All of them are necessary for the Site to function; none are used for advertising or marketing.
| Cookie | Purpose | Retention |
|---|---|---|
urc_vid | Anonymous browser identifier (visitor count, product likes) | 1 year |
| Clerk session cookie | Keeps you signed in | Per Clerk's settings |
| Language preference | Remembers whether you chose Chinese or English | 1 year |
urc_vid is set as httpOnly, so scripts running in your browser cannot read it. You may clear cookies at any time through your browser settings; doing so resets the visitor count and like records and signs you out.
We do not sell, rent, or trade your personal data. We disclose it to third parties only where necessary:
| Recipient | Data shared | Purpose |
|---|---|---|
| Clerk (authentication provider) | Email address, name | Registration, sign-in, password management |
| Delivery carriers | Recipient name, phone, address | Delivering your order |
| Payment provider | Order amount, order number | Processing payment |
| Courts and competent authorities | As required | Legal or judicial obligation |
Newsletters are sent from our own mail server. The subscriber list is never handed to a third-party newsletter platform.
Under Article 3 of the Personal Data Protection Act, you may at any time ask us to:
Some of these you can exercise directly:
For everything else, email services@urc.tw and we'll respond within 24 hours. To protect your data, we may need to verify your identity first.
Note that if you ask us to delete order-related data, statutory retention obligations may prevent us from deleting all of it immediately. We will tell you exactly what must be retained and for how long.
We take reasonable technical and organisational measures to protect your data, but no method of transmission or storage over the internet can be guaranteed completely secure.
The Site is not directed at people under 18 and we do not knowingly collect their personal data. If you are a parent or guardian and believe your child has given us personal data without consent, email us and we will delete it promptly.
If we revise this policy, we will update the "Last updated" date at the top of this page. For material changes — such as a new category of data or a new third-party recipient — we will post a notice on the Site or email account holders.
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